Privacy Policy

Effective Date (last updated 6/17/2025)

This Privacy Policy describes how Earth Observant Inc. (“EOI,” “we,” “us,” or “our”) collects, uses, discloses, and otherwise processes Personal Data in connection with:

The following websites: https://eoi.space, and any other websites or online services that link to or display this Privacy Policy (collectively, the “Website”);
Our in-person interactions with you (e.g., in one of our physical locations, at an in-person event, etc.); and
Our other interactions with you.

Collectively, we refer to the above as the “Services.”

Your use of the Website indicates you agree to our collection, use, and disclosure of your Personal Data as described in this Privacy Policy.

Depending on how you interact with us or where you are located, different sections of this Privacy Policy may apply to you and include additional information relating to our data collection and use practices and your legal rights. Please review this Privacy Policy carefully to understand how we handle your Personal Data, and where applicable, the following sections:

Non-US Residents: If you are located in the European Economic Area (“EEA”), the United Kingdom (“UK”), or Switzerland: please review the “Additional Information for non-US Residents” section below for additional disclosures and a description of your rights under Regulation (EU) 2016/679 General Data Protection Regulation (GDPR) or other applicable data protection legislation
Residents of California: Please read the following “Notice at Collection”:

We collect the categories of “personal information” (as defined in the California Consumer Privacy Act (CCPA)) but do not “share” or “sell” such data as defined under the law.

Category of Personal Information Collected	Sold or Shared
Identifiers, including names, shipping addresses, email addresses, online identifiers, IP addresses, and other similar identifiers (e.g., social media identifiers)	No
Personal information categories listed in the California Customer Records statute, including telephone numbers and credit and debit card information	No
Commercial information, including items purchased, obtained, or considered and other purchasing or consuming histories or tendencies	No
Internet or other electronic network activity information, including internet browsing history, search history, and interactions with the Website	No
Geolocation data, such as IP location	No
Audio, electronic, visual, or similar information, such as photographs and phone call recordings (where permitted by law)	No
Inferences, meaning inferences drawn from any of the information in the above-listed categories of information	No
Sensitive personal information, including account log-in information in combination with passwords	No

As further described in the “How We Use Personal Data” section below, we generally collect and use the above-listed categories of personal information to provide and manage the Services, to process and fulfill payment, to support and market our business, and to achieve other legitimate business or commercial purposes.

We retain each category of personal information that we collect for as long as necessary to fulfill the purposes described in this Privacy Policy, including to satisfy legal or reporting requirements.

More information, including a description of your legal rights, can be found in the “Additional Information for Residents of California” section below.

C. Residents of Other U.S. States: Depending on your U.S. state residency, under applicable law, you may have certain rights in relation to your Personal Data. Additional information can be found in the “Additional Information for Residents of Other U.S. States” section below.

1. Personal Data We Collect

Depending on how you interact with us and/or the Website, we may collect a variety of information, including Personal Data.

When we use the term “Personal Data” in this Privacy Policy, we mean information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, to you, such as your name, physical address, telephone number, email address, Internet Protocol (“IP”) address, or other online identifiers.

The specific categories of Personal Data we may collect include:

Contact Information, including your name, street address, telephone number(s), and email address.
Information You Post, including information that you provide when using the Website’s posting feature(s) and any other information that you choose to make public on the Website. Please note that we cannot control the actions of third parties who may have access to or collect information you choose to make public.
Information You Submit, including your responses to surveys administered by us or on our behalf; information that we collect when you enter a promotion; photos, videos, and other user-generated content that you choose to provide when you interact with the Website or send us an electronic communication; and other information that you choose to provide during your interaction(s) with us.
Visual Information, including your likeness as captured in photographs or video recordings if you visit any of our physical locations.
Social Media Information, including information that you post on our social media pages, your social media profile information, and information posted on your social media page(s).
Device and Browser Information, including your device type, browser type, operating system name and version, device identifier(s), IP address, and other online identifiers.
Correspondence and Communications, including recordings of your phone conversations or video calls with our employees.
Geolocation Information, including your approximate location derived from your device’s IP address.
Log and Usage Information, including the date and time you access the Website, the site you came from and/or the site you visit when you leave the Website, the frequency with which you access and use the Website, the pages that you navigate to, links that you click, and other information about your interactions with the Website.
Inferences, including inferences drawn from the above-listed categories of information to create a profile reflecting your preferences or characteristics.

2. How We Collect Personal Data

Depending on how you interact with us, we collect your Personal Data in the following ways:

Directly from You.
- When you visit and use the Website or otherwise interact with us, we collect Personal Data that you share with us.
- When you register for and participate in one of our promotions;
- When you use the Website’s “Submit Comment” function or similar features;
- When you sign up to receive communications from us.
- When you contact us directly (via phone, email, etc.);
- When you interact with our social media pages; or
- When you interact with us in-person (e.g., visit one of our physical locations, engage with us at an in-person event, etc.).
Through Automated Means.

When you access and engage with the Website or interact with our online media and content, we automatically collect information about your browser, device, and activity. We and third-party partners (such as analytic providers and ad networks) may use tracking technologies including cookies pixel tags (or web beacons) and session replay tools to collect information automatically. The information collected may include details about your behavior on the Website, including how you move and scroll through the Website, your keystrokes, the links you choose to click, and how you interact with forms. These technologies may also be used to collect information about you over time and across different websites, mobile applications, and devices.

From Third Parties. We may receive your Personal Data from other sources, as permitted by law, including the following categories of parties:
- Our service providers.
- Our business partners, including companies that co-sponsor our promotions.
- Our analytics and advertising partners and providers, including online advertising networks and analytics providers.
- Social media platforms (note that the Personal Data we receive from the platforms is dependent upon their policies and your settings on each platform).
- Third-party sites, including those that allow you to integrate your third-party account with your account with us.
- Other companies that provide Personal Data to supplement what we already know about you, including data aggregators.

3. How We Use Personal Data

We generally use the Personal Data we collect for purposes associated with the growth, maintenance, and management of our business. Depending on how you interact with us, we may use your Personal Data in the following ways:

To Provide and Manage the Services. We use your Personal Data to provide, administer, and manage the Website, including to maintain and service accounts (where applicable). We also use Personal Data as otherwise necessary to provide the Services and operate our business.
To Communicate with You. We use your Personal Data to communicate with you about your account, your order(s), and/or our relationship; to respond to your submissions, requests, and inquiries; and to request information or feedback from you. We may also use your Personal Data to invite you to and communicate with you about your participation in any promotions, surveys, or other activities administered by us or on our behalf. Additionally, from time to time, we may use your Personal Data to send you important updates and communications about other applicable terms.
To Identify Usage Trends and Make Improvements. We use your Personal Data to understand how you use the Website and identify usage trends. We also use your Personal Data to identify issues; test new features or changes in our features; and improve the Website, the Services, and our products.
To Satisfy Our Legal Obligations. We use your Personal Data to comply with applicable law and respond to lawful requests and communications from law enforcement authorities and other government officials.
To Maintain Security and Prevent Fraud. We use your Personal Data to help monitor and maintain the security and integrity of the Website as well as our systems and networks. Additionally, we use your Personal Data to detect, prevent, investigate, and protect you, our business, and others from fraud; unauthorized transactions; and other malicious, deceptive, illegal, or unsafe activity.
To Carry Out Sales and Business Transactions. We may use your Personal Data in connection with the evaluation, negotiation, and/or completion of a business transaction (e.g., a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets), whether as a going concern or as part of any bankruptcy, liquidation, or similar proceeding, in which Personal Data held by us is among the assets transferred or is otherwise relevant to the evaluation, negotiation, or completion of the transaction.
As Otherwise Permitted, Necessary, or Appropriate. We use your Personal Data as otherwise described in this Privacy Policy or as explained to you at the point of data collection. We will also use your Personal Data at your direction or with your consent. Finally, we will use your Personal Data as we believe necessary or appropriate to protect our rights, privacy, safety, property, and/or those of others.
Contractual Obligations. We may use your Personal Data with any contractual obligation between you and EOI.

4. How We Disclose Personal Data

In connection with one or more of the purposes outlined above, we may disclose Personal Data from each of the categories of data described in the “Personal Data We Collect” section above to the following categories of third parties:

Our Service Providers. We disclose your Personal Data to third parties who perform services on our behalf. For example, we disclose Personal Data to parties who operate the Website. You can contact us if you want to learn more about how our service providers use your Personal Data.
Competent Governmental and Public Authorities. We will disclose your Personal Data as necessary pursuant to a court order or subpoena or to cooperate with a government agency or investigatory body request.
Relevant Third Parties in Connection with Business Transactions or Reorganizations. We may take part in or be involved with a corporate business transaction, such as a merger, sale, joint venture, or any other type of acquisition or business combination of all or a portion of our assets. If another entity acquires us or any of our assets, Personal Data that we have collected may be transferred to such entity and its advisors leading up to and/or following the transaction. In addition, if any bankruptcy or reorganization proceeding is brought by or against us, Personal Data that we hold may be considered an asset of ours and may be sold or transferred to third parties.
Other Parties. We will disclose your Personal Data with other parties at your direction or with your consent. Finally, we will disclose your Personal Data to other parties as we believe necessary or appropriate either to: (i) comply with applicable law; (ii) protect our operations and those of any of our affiliates; (iii) investigate and prevent against fraud; (iv) protect our rights, privacy, safety, or property and/or those of others; or (v) allow us to pursue available remedies or limit damages that we may sustain.

We may disclose your Personal Data for other reasons that we will describe at the time of data collection or prior to disclosing your data.

5. Your Privacy Choices and Legal Rights

Your Choices

We provide you with the ability to make certain choices about how we use your Personal Data. Additional details are below.

Opt Out of Receiving Our Marketing and Promotional Communications. If you ever receive marketing or promotional communications from us, you can opt out of receiving these communications from us at any time. Note that even if you opt out of receiving marketing and promotional communications from us, you will still receive non-marketing and transactional messages from us (e.g., messages about your account, responses to your inquiries and requests, etc.). To opt out of receiving marketing and promotional communications from us, follow the opt-out link in any marketing or promotional emails that you receive from us or call us at 1 650.200.3360.

Your Legal Rights

Depending on your country of residence, you may have some or all of the following rights:

Receive information about the personal information we have collected about you;
Receive information about the business purpose and who we have shared personal information we have collected and processed about you;
Receive information about if we have sold or shared your personal information and to whom;
Receive a copy of the personal information we have collected about you in the last (12) months;
Correct inaccurate personal information that we maintain about you;
Delete the personal information that we have collected from you, subject to certain exceptions;
Request that we restrict the processing of your personal information in certain circumstances;
Object to any processing where we rely upon legitimate interests as a lawful basis for processing;
Limit the use and disclosure of any sensitive personal information we have collected from you;
File an appeal or complaint with the relevant regulatory authority in your jurisdiction.

We will not discriminate against you if you decide to exercise your privacy rights. However, please note that some features and services may not be available to you if you choose to restrict or otherwise opt out of the sharing of personal information where the services rely on that information. Please note that certain rights are subject to applicable exceptions by law.

How to Exercise Your Legal Rights

You can submit a request to exercise your rights by:

Calling us at 1 650.200.3360
Sending an email to secops@eoi.space

All requests must be verified. To protect your privacy, we will require the matching of up to three pieces of personal information provided with your request with information we maintain to verify that it is you making the request. Where applicable, we will use the requested information for verification purposes only. Please note that we may decline a request where we are unable to verify your identity and confirm the personal information we maintain relates to you.

Exercising your rights does not require you to create an account with us.

Authorized Agents

You may authorize someone to submit a request on your behalf (an “authorized agent”). An authorized agent will need to demonstrate that you’ve authorized them to act on your behalf, unless you have provided the agent with power of attorney pursuant to applicable probate law. Depending on the evidence provided, we may also contact you to verify your identity with us or request confirmation from you that the agent is authorized to submit the request on your behalf.

Appealing Privacy Rights Decisions

You have the right to appeal a decision we have made in connection with your privacy rights request. To appeal a decision, please contact secops@eoi.space. If you are unsatisfied with the way that we have handled your appeal, you may have the right to complain to your state’s Attorney General or other agency that regulates privacy.

6. Links to Other Websites

The Website may contain links to third-party websites, plug-ins, applications, or other online services. If you click on a link to a third-party service, you will be taken to a service we do not control and that is not governed by this Privacy Policy. We are not responsible for third parties’ privacy practices. We suggest that you read the privacy policies of every service with which you interact carefully.

7. Children’s Privacy

The Website is intended for adults. We do not knowingly collect Personal Data from anyone under the age of 16 through the Website.

8. How Long Do We Retain Your Personal Data

We retain Personal Data for only as long as necessary to fulfill the purpose(s) for which it was collected, comply with legal obligations, and resolve disputes. If you request deletion of your data, we will do so unless legal obligations require otherwise.

To determine the appropriate retention period for Personal Data, we consider the amount, nature, and sensitivity of the Personal Data; the potential risk of harm from unauthorized use or disclose of the Personal Data; the purposes for which we use the Personal Data; whether we can achieve the purposes through other means; and the applicable legal requirements.

If we de-identify data, we will maintain and use the data in de-identified form and not attempt to re-identify the data except as required or permitted by law.

9. How We Protect Your Personal Data

We use commercially reasonable security measures, including physical, technical, and administrative safeguards to protect your Personal Data from loss; misuse; and unauthorized access, disclosure, modification, and deletion.

However, the Internet is not 100% secure. As a result, like all businesses, we cannot guarantee the security of the Personal Data you provide to us via the Website. We encourage you to use caution when using the Internet. This includes not sharing your passwords.

10. Cross-Border Transfers

As a global organization, we will transfer and/or store Personal Data under our control in the United States and/or other countries where we have facilities or in which we engage service providers. As a result, your Personal Data may be transferred to other countries or regions.

If you live outside of the United States, you understand and agree that we may transfer your Personal Data to the United States. When we transfer your Personal Data outside of your country of residence, we do so in accordance with applicable law and take appropriate steps to ensure your data is protected. However, please note that while outside of the jurisdiction in which you reside, your Personal Data will be subject to applicable laws (including those in the United States), which may not provide the same level of protections for Personal Data as those in your country of residence.

If you are located in the EEA, UK, or Switzerland, please note that we may need to transfer your Personal Data to countries that have not been recognized as providing an adequate level of data protection. We generally use data transfer mechanisms that provide appropriate safeguards for Personal Data that is transferred to countries that have not been recognized as providing an adequate level of protection. To learn more about the cross-border transfer of your Personal Data and the transfer mechanism(s) we use to lawfully carry out such transfers, please contact us at secops@eoi.space.

11. Additional Information for non-US Residents

In certain countries, EOI Space LLC. acts as the “Controller” (as defined in applicable data protection law) of your Personal Data, and the following disclosures are provided in accordance with applicable law.

Our Legal Basis for Processing Your Personal Data

Below are the legal bases that we rely on to process your Personal Data:

Consent. We may rely on the consent that you provide us at the point of data collection or disclosure to process your Personal Data. You have the right to withdraw the consent you have provided us at any time and may do so by contacting us using the contact information below.
Contractual Necessity. We may process your Personal Data where it is either necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract. This may include Personal Data used to provide you with our products and related services and related transaction information.
Compliance with a Legal Obligation. We are subject to various legal requirements in the jurisdictions in which we operate, and we may process your Personal Data if necessary for us to comply with a legal or regulatory obligation to which we are subject. In particular, we may be required to retain your Personal Data for extended periods of time and to provide copies of such data to law enforcement, governmental, or other regulatory authorities and/or third parties.
Exercise of Our Rights. We may need to process your Personal Data to exercise our legal rights in judicial, administrative, or arbitration procedures.
Legitimate Interests. We may rely on one or more of our legitimate interests to process your Personal Data, provided that our interests are not overridden by your interests or fundamental rights and freedoms. For example, we may collect and use your Personal Data in reliance on a legitimate interest in managing our relationship with you; conducting and managing our business; providing you with customer support; conducting market research; developing and enhancing the Website and the Services; detecting and preventing fraud and other harmful activities; and monitoring and maintaining the security of our data, systems, and networks.

How Residents in the EEA, UK, or Switzerland Can Contact Our EU Representative

If you have questions about this Privacy Policy or our data handling and privacy practices, please contact our representative by sending an email to secops@eoi.space.

12. Additional Information for Residents of California

The California Consumer Privacy Act (CCPA) provides California residents with certain rights with respect to their “personal information” (i.e., information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with you or your household). Pursuant to the CCPA, we are providing the following additional details regarding the categories of personal information that we collect, use, and disclose. This section also describes the rights available to you in relation your personal information and how to exercise your rights.

Personal Information Collection and Disclosure

The following chart details which categories of personal information we have collected from and about California residents in the past twelve (12) months, the source(s) of each category of information, and the categories of third parties to whom we have disclosed each category of information for a business purpose. Please note that the first column in the chart lists by category the types of information described in the “Personal Data We Collect” section above, as required by the CCPA.

Category of Personal Information Collected	Source of Data	Disclosure of Personal Information for a Business Purpose
Identifiers, including names, shipping addresses, email addresses, online identifiers, IP addresses, and other similar identifiers (e.g., social media identifiers)	Directly from individuals Through automated means	We have disclosed this category of information for a business purpose in the past 12 months to the following categories of third parties: Our service providers
Personal information categories listed in the California Customer Records statute, including telephone numbers and credit and debit card information	Directly from individuals	We have disclosed this category of information for a business purpose in the past 12 months to the following categories of third parties: Our service providers
Internet or other electronic network activity information, including internet browsing history, search history, and interactions with the Website	Through automated means	We have disclosed this category of information for a business purpose in the past 12 months to the following categories of third parties: Our service providers
Geolocation data, such as IP location	Through automated means	We have disclosed this category of information for a business purpose in the past 12 months to the following categories of third parties: Our service providers

Purposes for Collecting Personal Information

As described in more detail in the “How We Use Personal Data” section above, we collect personal information to provide and manage the Services, process and fulfill orders, to support and market our business, and to achieve other legitimate business or commercial purposes.

Disclosures of Personal Information

As detailed in the “How We Use Personal Data” section above, we disclose personal information to fulfill the purposes described. We will also disclose certain categories of personal information to competent governmental and public authorities and other third parties as necessary or appropriate, including when we have a legal or contractual obligation to disclose the information.

Sale and Sharing of Personal Information

As detailed in the chart above, we do not “sell” and “share” (as such terms are defined in the CCPA) personal information to and with third parties. Please refer to the chart above for additional details.

We do not knowingly “sell” or “share” the personal information of individuals under the age of 16.

Use and Disclosure of Sensitive Personal Information

As detailed in the chart above, we collect certain “sensitive personal information” (as defined in the CCPA). However, we do not use or disclose such information for any purpose outside of the limited permissible purposes set forth in the regulations implementing the CCPA. Such purposes include providing the Services and verifying, maintaining the quality of, and improving the Services.

“Shine the Light” Notice

In addition to the rights described above, California’s “Shine the Light” law permits California residents that have an established business relationship with us to request certain information regarding our disclosure of certain types of personal information to third parties for their direct marketing purposes during the immediately preceding calendar year.

13. Cookie Usage

A cookie is a small file that a website transfers to your computer to allow it to remember specific information about your session while you are connected. Your computer will only share the information in the cookie with the website that provided it, and no other website can request it. There are two types of cookies:

Session: Session cookies last only as long as your web browser is open. Once you close your browser, the cookie is deleted. Websites may use session cookies for technical purposes such as to enable better navigation through the site, or to allow you to customize your preferences for interacting with the site.

Persistent: Persistent cookies are saved on a user’s hard drive in order to determine which users are new to the site or are returning, and for repeat visitors.

If you do not wish to have session or persistent cookies stored on your machine, you can turn cookies off in your browser. You will still have access to all information and resources at EOI websites. However, turning off cookies may affect the functioning of some EOI websites. Be aware that disabling cookies in your browser will affect cookie usage at all other websites you visit as well.

14. How to Contact Us

If you have any questions or concerns about this Privacy Policy or our data handling and privacy practices or would like to submit a request relating your Personal Data, please feel free tocontact us at secops@eoi.space, call us at 1 650.200.3360, or write to us at:

EOI Space: Privacy Concerns
280 S Taylor Ave., Unit 200
Louisville, CO 80027

15. We May Add Updates to this Privacy Policy

From time to time, we may update this Privacy Policy to reflect changes in our practices with respect to the collection, use, and disclosure of Personal Data and/or changes in applicable law.

The “Last Updated” date at the top of this page indicates when this Privacy Policy was last revised. If we make changes, we will revise the date at the top of this page and, in the case of material changes, we will provide you with additional notice (in accordance with applicable law).

Unless otherwise stated, the current version of this Privacy Policy applies to all Personal Data under our control. We encourage you to review this Privacy Policy periodically to remain informed about our data handling and privacy practices.

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